Swampscott electricity customers,
As many of you are aware, the Town launched the Swampscott Community Power program in late 2015. The program is an electricity aggregation which is a form of group purchasing where a city or town selects an electricity supplier on behalf of its residents and businesses. The program impacts the electricity supply charges on your National Grid bill. Swampscott launched the program to provide access to trustworthy, well-vetted supply options and cost-effective 100%-green energy. Swampscott was one of the leaders in the Commonwealth to provide 100% green electricity to its residents and businesses through this program.
Electricity supply is an open market which brings competition and helps to reduce supply costs in the long run. While the Town encourages you to weigh your electric supply options, we also want to make sure you're well-informed and prepared.
If you have received a letter in the mail, a phone call, or a visit at your door regarding your electric supply, please read the below informatoin carefully.
It has come to our attention that misleading marketing by electricity suppliers has created confusion for our residents and businesses about the Swampscott Community Power program.
Swampscott's program does not perform any phone call or door-to-door marketing. Residents and businesses received an initial mailing when the program was launching in late 2015. Any new residents to the town or electric accounts that have expired electric supply agreements receive one mailing to welcome them to the program and offer an opt-out choice if the resident would prefer. The return address on the envelope includes the Swampscott Town seal, the name Swampscott, and the name ConEdison (in 2015-2016) or Agera Energy (in 2017), which have been the electricity suppliers selected by the Town. Please note that if you are a new National Grid Basic Service customer in Swampscott, you will receive this same letter in the mail at a later date.
Any other letter, phone call, or door visit that you receive about your electricity does not represent the Swampscott Community Program and has no affiliation or endorsement by the Town of Swampscott.
If National Grid is your utility provider, you will be automatically enrolled in Swampscott's Community Power program. You do not need to provide additional information to participate. Any person or company who asks for additional information does not represent Swampscott Community Power program or the Town of Swampscott.
You have the right to choose any electricity supplier and may find that another supplier can provide you a better cost savings than Swampscott Community Power. However, we recommend that you thoroughly review the terms, fees, and restrictions of any offer. Please be cautious when sharing your National Grid account number or other personal information with any company unless you're ready to sign a contract with that company.
If you should have any questions about the program, you can visit the program website or call 1-844-483-5004. You may also contact the Swampscott Director of Community Development, Pete Kane, at 781-596-8829.